3.2 KiB
3.2 KiB
PDIAP-15765 - AO DOB field error not showing investigation
Status
- Active again
- Move back to In Progress on the next workday
- Small XFlowSDK compatibility PR opened for the iOS-side fix
Context
- This ticket is tied to an AO DOB validation issue.
- The issue was confirmed for authenticated users in the
HybridYouthAccountOpeningflow on theTeenIdentityCheckpage.
Confirmed Findings
- The issue reproduces only for authenticated users based on the currently stored evidence.
- Root cause was documented.
- The original external report was incomplete.
- For the config discussion,
CheckIdentitywas already correct. TheTeenIdentityCheckissue had two config gaps insidevalidation-rules: the root key should bevalidations, and the age gate also needseighteenOrAbovethere when that rule is required. - Follow-up validation on April 13 showed two distinct authenticated scenarios rather than one uniform cross-platform issue.
- A
HybridBrokerageAccountOpening/JointIdentityCheckscenario reproduces on both iOS and Android. - A
HybridYouthAccountOpening/TeenIdentityCheckscenario works on Android but fails on iOS. - Current evidence suggests Android is more flexible in how it decodes rule variations, while iOS is stricter about the expected
validation-rulesstructure. - Later validation on April 15 showed the original
HybridYouthAccountOpening/TeenIdentityCheckissue no longer reproduces once the payload usesvalidationsinstead ofbirthDate. - A minimal XFlowSDK fix was still prepared on April 15 so the iOS
.apxDateSelectpath also falls back tobirthDatefor a future release.
Current Guidance
- Treat the iOS-only
HybridYouthAccountOpening/TeenIdentityCheckdiscrepancy as the main client-side issue currently aligned with the story. - Keep the cross-platform
HybridBrokerageAccountOpening/JointIdentityCheckscenario separate until it is clear whether it is a service/config issue, a distinct bug, or an unreported rule-processing difference. - Keep the authenticated-user qualifier whenever this ticket is mentioned.
- Do not describe it as a generic validation issue without the
TeenIdentityCheckand auth context. - The originally reported Youth issue appears fixed immediately by the service-side payload update, but the XFlowSDK fallback PR should still be released so iOS handles the older
birthDateformat more safely. - The
HybridBrokerageAccountOpening/JointIdentityCheckissue is different from the original Youth report: the rule content itself does not includeageRangeoreighteenOrAbove, so that path still points to a service-side update rather than the same iOS parsing gap.
Next Step
- Get the small XFlowSDK compatibility PR reviewed and released.
- Close the story with comments explaining that the immediate Youth issue was resolved on the service side and that the XFlowSDK fallback fix will be available in the next release.
- Keep the separate
HybridBrokerageAccountOpening/JointIdentityCheckscenario out of the client-fix scope unless later evidence proves it is part of the same issue. - Consider a separate follow-up ticket for the cross-platform service-side issue if that path still stands after consumer confirmation.